Seasonal Retail Associate: Framing & Customer Service

Michaels; Scottsdale (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Tuition assistance

Job summary

Michaels is hiring at our Scottsdale, AZ location to deliver friendly customer service, help customers find products, and ensure fast checkout experiences. You will participate in truck unloading, stocking, and maintaining a well-merchandised, in-stock store while supporting omnichannel processes like BOPIS and SFS.

The role requires standing for long periods, lifting, and moving throughout the store. Retail or customer service experience is preferred, with opportunities for rewards program

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Support store recovery and merchandise maintenance including returns and go-backs.
• Contribute to in stock optimization and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and company policies; promote a positive store image.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Cash handling

Sales

Job description

Michaels is hiring at our Scottsdale, AZ location to deliver friendly customer service, help customers find products, and ensure fast checkout experiences. You will participate in truck unloading, stocking, and maintaining a well-merchandised, in-stock store while supporting omnichannel processes like BOPIS and SFS.

The role requires standing for long periods, lifting, and moving throughout the store. Retail or customer service experience is preferred, with opportunities for rewards program