Seasonal Retail Associate - Flexible Hours & Discounts

michaels; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with employer match

medical

dental

vision coverage

employee discounts

Job summary

Michaels, a leading craft retailer, is hiring at our Charlotte store near University, NC. The role centers on delivering friendly customer service, helping shoppers locate products, and ensuring a fast, accurate checkout experience for every customer.

You will also unload trucks, stock shelves, participate in planograms, and support omnichannel processes such as Buy Online Pick Up in Store (BOPIS) and Ship From Store (SFS).

Qualifications

• Retail or customer service experience preferred.
• Ability to assist customers and resolve questions.
• Willingness to work nights, weekends and early mornings.

Responsibilities

• Deliver friendly customer service, help customers shop our store, and ensure fast checkout.
• Assist with truck unload, stocking, and planogram (POGs).
• Engage customers on Michaels Rewards and Private Label Credit Card programs.
• Support Omni channel processes including BOPIS and SFS.
• Maintain store recovery, stock levels, and compliance with SOPs and safety rules.

Skills

Retail experience

Customer service experience

Job description

Michaels, a leading craft retailer, is hiring at our Charlotte store near University, NC. The role centers on delivering friendly customer service, helping shoppers locate products, and ensuring a fast, accurate checkout experience for every customer.

You will also unload trucks, stock shelves, participate in planograms, and support omnichannel processes such as Buy Online Pick Up in Store (BOPIS) and Ship From Store (SFS).