Seasonal Retail Associate: Fast, Friendly Service + Employee Perks

Michaels; North Riverside (IL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

401(k) match

Employee assistance program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Job summary

Michaels is seeking seasonal holiday helpers at the North Riverside, IL store to deliver friendly customer service and help customers find what they need. You will also support fast checkout and cash handling, enroll customers in Rewards and Private Label Credit Cards, and assist with omnichannel tasks such as BOPIS and SFS.

The role includes truck unloading, stocking, planograms, and merchandise recovery to keep the store well merchandised and in stock.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the rewards program and private label credit cards and complete enrollments
• Educate customers on VOC survey
• Assist with omnichannel processes, including BOPIS and SFS
• Participate in truck unload, stocking, and planogram (POG) processes
• Complete merchandise recovery and store maintenance including returns
• Perform In Stock Optimization (SISO) and AD set duties
• Support shrink and safety programs
• Adhere to SOPs and company policies
• Interact with customers in a respectful manner and model company values
• Cross trained in Custom Framing selling and production

Skills

Customer service

Retail experience

Job description

Michaels is seeking seasonal holiday helpers at the North Riverside, IL store to deliver friendly customer service and help customers find what they need. You will also support fast checkout and cash handling, enroll customers in Rewards and Private Label Credit Cards, and assist with omnichannel tasks such as BOPIS and SFS.

The role includes truck unloading, stocking, planograms, and merchandise recovery to keep the store well merchandised and in stock.