Seasonal Retail Associate: Fast Checkout & Friendly Service

Michaels; South Elgin (IL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Job summary

The Michaels team in South Elgin, IL is seeking a store associate to deliver friendly customer service, help shoppers find products, and operate the checkout with accuracy. You will participate in truck unloads, stocking, and maintaining planograms to keep the store well-merchandised.

Responsibilities include guiding customers about the Rewards program, assisting with BOPIS/SFS, and supporting safety and shrink programs while adhering to SOPs.

Qualifications

• Retail or customer service experience preferred.
• Able to stand for long periods.
• Able to lift heavy boxes and reach high shelves.
• Flexible schedule including nights, weekends, and early mornings.

Responsibilities

• Assist customers, locate products, and provide solutions.
• Handle cash and ensure fast, friendly checkout.
• Promote and enroll customers in Rewards program and Private Label Credit Card.
• Educate customers on VOC survey and collect feedback.
• Support Buy Online Pick Up In Store (BOPIS) and Ship From Store (SFS).
• Participate in unloading trucks, stocking, and maintaining planograms.
• Perform merchandise recovery and general store recovery to stay in-stock and well-merchandised.
• Support shrink and safety programs; follow SOPs and policies.
• Cross-train in Custom Framing selling and production.

Skills

Customer service

Cash handling

Omni channel

BOPIS

SFS

Merchandise stocking

Planograms

Store recovery

Framing cross-training

Tools

POS system

Job description

The Michaels team in South Elgin, IL is seeking a store associate to deliver friendly customer service, help shoppers find products, and operate the checkout with accuracy. You will participate in truck unloads, stocking, and maintaining planograms to keep the store well-merchandised.

Responsibilities include guiding customers about the Rewards program, assisting with BOPIS/SFS, and supporting safety and shrink programs while adhering to SOPs.