Seasonal Retail Associate — Fast, Friendly Service

michaels; Columbus (OH); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical

dental

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

various voluntary insurance options

All team members enjoy everyday perks

Job summary

Michaels is hiring at the Columbus, OH location for a retail associate role focused on delivering friendly customer service and efficient checkout experiences. You will help customers find products, enroll them in rewards and credit programs, and participate in omnichannel processes like BOPIS and SFS.

The position involves truck unloading, stocking, and maintaining planograms, with additional duties including merchandise recovery and in-stock management.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Skills

Customer service

Cash handling

Retail sales

Team communication

Store operations

Job description

Michaels is hiring at the Columbus, OH location for a retail associate role focused on delivering friendly customer service and efficient checkout experiences. You will help customers find products, enroll them in rewards and credit programs, and participate in omnichannel processes like BOPIS and SFS.

The position involves truck unloading, stocking, and maintaining planograms, with additional duties including merchandise recovery and in-stock management.