Seasonal Retail Associate: Fast Checkout & Help

Michaels Stores

Midlothian (VA)

On-site

USD 18,000 - 21,000

Part time

3 days ago

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Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Job summary

The Michaels Stores location in the Richmond area is seeking a part-time Store Associate to help customers, locate products, and ensure a fast, friendly checkout. You'll engage customers in rewards programs, assist with Buy Online Pickup in Store and Ship From Store, and participate in truck unload and stocking tasks to keep the store well-merchandised.

Responsibilities include customer service, cash handling to standards, store recovery, and supporting safety programs.

Qualifications

Retail or customer service experience preferred.
Ability to stand for long periods.
Michaels requires team members to be at least sixteen (16) years or older.

Responsibilities

Help customers shop, locate products, and provide solutions.
Provide a fast and friendly checkout experience; execute cash handling to standards.
Engage customers on Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers on the Voice of Customer (VOC) survey.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in truck unload, stocking, and planogram (POGs) processes.
Complete merchandise recovery and maintain store; manage returns/go back process.
Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
Support shrink and safety programs; adhere to SOPs and company policies.