Seasonal Retail Associate: Customer Service & Stock

Michaels Stores; Sacramento (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Health benefits

401(k) with employer match

Job summary

Michaels is seeking a Store Associate at SAC-GATEWAY, CA to deliver friendly customer service, help shoppers locate products, and ensure a fast, accurate checkout. You will assist with unloading trucks, stocking, and maintaining in-store merchandising.

Responsibilities include guiding customers to the right items, enrolling them in Rewards and Private Label Credit Cards, supporting BOPIS and Ship From Store, and upholding store safety and SOPs. Applicants must be 16+ and able to stand long hours.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move around the store.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on Rewards program and Private Label Credit Cards enrollments
• Educate customers on VOC survey
• Assist with BOPIS and Ship From Store processes
• Participate in truck unload, stocking, and planogram processes
• Maintain merchandise and store recovery, and manage go-backs
• Support shrink and safety programs
• Follow SOPs and company policies to ensure compliance
• Interact with customers in a positive, respectful manner; serve as a role model for team members
• Cross trained in Custom Framing selling and production

Skills

Customer service

Cash handling

Job description

Michaels is seeking a Store Associate at SAC-GATEWAY, CA to deliver friendly customer service, help shoppers locate products, and ensure a fast, accurate checkout. You will assist with unloading trucks, stocking, and maintaining in-store merchandising.

Responsibilities include guiding customers to the right items, enrolling them in Rewards and Private Label Credit Cards, supporting BOPIS and Ship From Store, and upholding store safety and SOPs. Applicants must be 16+ and able to stand long hours.