Seasonal Retail Associate — Customer Service & Stock

Michaels; El Centro (CA); Vor Ort; USD 23.000 - 27.000; Vollzeit

Zusammenfassung

Michaels in El Centro, CA is hiring a store associate to help customers find products, check out quickly, and maintain a well-merchandised, in-stock store. You will unload trucks, stock shelves, enroll customers in rewards programs, participate in SISO/AD sets, and follow SOPs while delivering friendly service in a climate-controlled public retail environment.

This role requires standing for long periods and the ability to lift and move items; experience in retail or customer service is

Qualifikationen

• Retail or customer service experience preferred.
• Able to stand for long periods and move around the store.

Aufgaben

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
• Interact with others in an accepting and respectful manner; promote commitment to the organization’s vision and values; be a role model for other Team Members.
• Cross trained in Custom Framing selling and production.

Kenntnisse

Retail experience

Customer service

Jobbeschreibung

Michaels in El Centro, CA is hiring a store associate to help customers find products, check out quickly, and maintain a well-merchandised, in-stock store. You will unload trucks, stock shelves, enroll customers in rewards programs, participate in SISO/AD sets, and follow SOPs while delivering friendly service in a climate-controlled public retail environment.

This role requires standing for long periods and the ability to lift and move items; experience in retail or customer service is