Seasonal Retail Associate: Customer Service & Merchandising

Michaels; Auburn (ME); Presencial; USD 21.000 - 24.000; Tempo integral

Benefícios oferecidos por esta vaga

Employee discounts

401(k) with match

Medical, dental, and vision coverage

Tuition assistance

Adoption assistance

Flexible spending accounts

Telemedicine services

Resumo da vaga

Michaels in Auburn, ME is hiring a Store Team Member to help customers find products, provide fast checkout, and deliver friendly service. You will assist with omni-channel steps like BOPIS and Ship From Store, and participate in truck unloading and stock recovery.

Responsibilities include maintaining well-merchandised aisles, supporting the Rewards program enrollments, and following SOPs to ensure safety and compliance.

Qualificações

• Retail and/or customer service experience preferred

Responsabilidades

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Conhecimentos

Retail experience

Customer service

Descrição da vaga

Michaels in Auburn, ME is hiring a Store Team Member to help customers find products, provide fast checkout, and deliver friendly service. You will assist with omni-channel steps like BOPIS and Ship From Store, and participate in truck unloading and stock recovery.

Responsibilities include maintaining well-merchandised aisles, supporting the Rewards program enrollments, and following SOPs to ensure safety and compliance.