Seasonal Retail Associate - Customer Service & Framing

Michaels; Westminster (MD); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Adoption assistance

Commuter benefits

Flexible spending accounts

Employee assistance program

Paid time off

Job summary

Michaels is seeking team members for store operations in Westminster, MD. You will help customers locate products, offer friendly checkout, and support omni-channel options like BOPIS and SFS.

The role emphasizes cash handling accuracy, merchandise recovery, and keeping shelves well-stocked. Experience in retail or customer service is preferred, with opportunities to engage customers about rewards programs and credit card enrollments.

Qualifications

• Retail or customer service experience preferred.
• Ability to handle cash and procedures to standard.
• Familiarity with rewards programs and private label cards is a plus.

Responsibilities

• Assist customers in-store with locating products and answering questions.
• Provide fast, friendly checkout and accurate cash handling.
• Promote the Rewards program and enroll customers in Private Label Credit Cards.
• Support omni-channel processes including Buy Online Pickup in Store and Ship From Store.
• Maintain merchandise through stocking, planograms, and store recovery.
• Assist with truck unloading and in-stock management.

Skills

Customer service

Cash handling

Rewards enrollment

Omni-channel

Stocking / merchandising

Job description

Michaels is seeking team members for store operations in Westminster, MD. You will help customers locate products, offer friendly checkout, and support omni-channel options like BOPIS and SFS.

The role emphasizes cash handling accuracy, merchandise recovery, and keeping shelves well-stocked. Experience in retail or customer service is preferred, with opportunities to engage customers about rewards programs and credit card enrollments.