Seasonal Retail Associate - Customer Service & Framing

Michaels; Parker (CO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer match

Medical

Dental

Vision

Telemedicine services

Flexible spending accounts

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Job summary

Michaels in Parker, CO is seeking a customer-focused team member to help customers shop, locate products, and provide solutions. You will deliver a fast, friendly checkout, handle cash, enroll customers in Rewards and Private Label Credit Cards, and participate in omnichannel processes like BOPIS and Ship From Store.

You will support store operations, stock, planograms, and in-store displays, comply with SOPs, and contribute to a safe, welcoming environment while maintaining merchandise and

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Job description

Michaels in Parker, CO is seeking a customer-focused team member to help customers shop, locate products, and provide solutions. You will deliver a fast, friendly checkout, handle cash, enroll customers in Rewards and Private Label Credit Cards, and participate in omnichannel processes like BOPIS and Ship From Store.

You will support store operations, stock, planograms, and in-store displays, comply with SOPs, and contribute to a safe, welcoming environment while maintaining merchandise and