Seasonal Retail Associate – Customer Service & Framing

Michaels Stores; Florida; On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

401(k) match

Employee Assistance Program

Medical coverage

Dental insurance

Vision coverage

Tuition assistance

Job summary

Michaels Stores in Stuart, FL is seeking a customer-focused team member to assist shoppers, handle cash, and promote loyalty programs. You’ll help customers find products, support buy online/pick up in store and ship-from-store processes, and participate in stocking, merchandising, and store recovery to keep shelves in stock and appealing.

The role emphasizes friendly service, safety, and SOP compliance while providing opportunities for cross-training in framing and diverse store duties.

Qualifications

• Retail or customer service experience preferred.
• Ability to communicate clearly and assist customers.

Responsibilities

• Assist customers, locate products, and provide solutions.
• Provide fast, friendly checkout and accurate cash handling.
• Promote Rewards and Private Label Credit Card enrollments.
• Educate customers on VOC surveys.
• Support Omni channel processes (BOPIS, SFS).
• Share in truck unload, stocking, planograms, and in-stock goals.
• Maintain merchandise recovery, SOP adherence, and safety programs.
• Cross train in Custom Framing selling/production.

Skills

Customer service

Cash handling

Sales upsell

BOPIS/SFS knowledge

Merchandising

Safety policies

Job description

Michaels Stores in Stuart, FL is seeking a customer-focused team member to assist shoppers, handle cash, and promote loyalty programs. You’ll help customers find products, support buy online/pick up in store and ship-from-store processes, and participate in stocking, merchandising, and store recovery to keep shelves in stock and appealing.

The role emphasizes friendly service, safety, and SOP compliance while providing opportunities for cross-training in framing and diverse store duties.