Seasonal Retail Associate: Customer Service & Framing

Michaels; Fayetteville (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision coverage

Employee discounts

Tuition assistance

Flexible scheduling

Job summary

Michaels Store in Fayetteville, NC is seeking a customer-focused team member to assist shoppers, stock shelves, and provide an exceptional checkout experience. You will help customers locate products, enroll them in the Michaels Rewards program, and support Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.

The role emphasizes friendly service, accurate cash handling, and adherence to store SOPs. Flexible scheduling and opportunities to cross-train in framing are available.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout with accurate cash handling.
• Promote Michaels Rewards and Private Label Credit Card enrollments.
• Assist with omnichannel processes including BOPIS and SFS.
• Maintain stock, planograms, and store recovery to ensure in-stock, well-merchandised conditions.

Skills

Customer service

Retail experience

Job description

Michaels Store in Fayetteville, NC is seeking a customer-focused team member to assist shoppers, stock shelves, and provide an exceptional checkout experience. You will help customers locate products, enroll them in the Michaels Rewards program, and support Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.

The role emphasizes friendly service, accurate cash handling, and adherence to store SOPs. Flexible scheduling and opportunities to cross-train in framing are available.