Seasonal Retail Associate: Customer Service & Framing

Michaels; Columbus (OH); On-site; USD 16,000 - 19,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Tuition assistance

Job summary

Michaels is seeking a store team member in Columbus Powell, OH to deliver friendly customer service and help customers shop the store. You will ensure fast checkout, assist with truck unloading and merchandising tasks, and support omnichannel processes such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

The role emphasizes helping customers, maintaining in-stock shelves, and adhering to SOPs while contributing to a positive store environment.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Assist customers in locating products and providing solutions.
• Handle fast and friendly checkout with accurate cash handling.
• Promote and enroll customers in Rewards program and Private Label Credit Cards.
• Inform customers about VOC surveys and collect feedback.
• Support omnichannel processes including BOPIS and Ship From Store.
• Maintain store appearance and stock through merchandise recovery and planograms.

Skills

Retail experience

Customer service

Job description

Michaels is seeking a store team member in Columbus Powell, OH to deliver friendly customer service and help customers shop the store. You will ensure fast checkout, assist with truck unloading and merchandising tasks, and support omnichannel processes such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

The role emphasizes helping customers, maintaining in-stock shelves, and adhering to SOPs while contributing to a positive store environment.