Seasonal Retail Associate: Customer Experience & Ops

Michaels; Wilton (CT); Sur place; USD 23 000 - 27 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Partner discount programs

Résumé du poste

Michaels is hiring for a Store Team Member in Wilton, CT. You will deliver friendly customer service, help shoppers find items, and ensure speedy checkout with proper cash handling.

You’ll participate in unloading trucks, stocking, and maintaining planograms to keep the store well merchandised. The role involves assisting customers with rewards programs, supporting Buy Online Pickup in Store and Ship From Store processes, and adhering to SOPs.

Qualifications

• Retail and/or customer service experience preferred.

Responsabilités

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and complete enrollments.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram maintenance.
• Support store recovery, in-stock levels, and compliance with SOPs.

Connaissances

Retail experience

Customer service

Description du poste

Michaels is hiring for a Store Team Member in Wilton, CT. You will deliver friendly customer service, help shoppers find items, and ensure speedy checkout with proper cash handling.

You’ll participate in unloading trucks, stocking, and maintaining planograms to keep the store well merchandised. The role involves assisting customers with rewards programs, supporting Buy Online Pickup in Store and Ship From Store processes, and adhering to SOPs.