Seasonal Retail Associate - Customer Experience & Framing

Michaels; Hales Corners (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical

Dental

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Job summary

Michaels in Wisconsin is seeking a Store Associate to assist customers, run fast and friendly checkouts, and support omnichannel initiatives such as BOPIS and SFS. You will help customers locate products, enroll them in rewards programs, and participate in truck unloading, stocking, and planogram maintenance in a climate-controlled retail environment.

The role requires strong customer service, stamina for standing long periods, and adherence to store SOPs.

Qualifications

• Retail experience preferred.
• Strong customer service skills required.

Responsibilities

• Assist customers by locating products and providing solutions.
• Provide fast, friendly checkout with cash handling.
• Enrol customers in Rewards and Private Label Credit Card programs.
• Educate customers on the VOC survey.
• Support Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Assist with truck unload, stocking and planogram maintenance.
• Maintain store recovery and in-stock levels, and participate in shrink/safety programs.
• Adhere to SOPs and company policies; project a positive image and be a role model for Team Members.

Skills

Retail experience

Customer service

Cash handling

Omni-channel

Job description

Michaels in Wisconsin is seeking a Store Associate to assist customers, run fast and friendly checkouts, and support omnichannel initiatives such as BOPIS and SFS. You will help customers locate products, enroll them in rewards programs, and participate in truck unloading, stocking, and planogram maintenance in a climate-controlled retail environment.

The role requires strong customer service, stamina for standing long periods, and adherence to store SOPs.