Seasonal Retail Associate — Customer Champion

Michaels; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Partner discount programs

Job summary

Michaels is seeking a Store Team Member to assist customers, keep shelves stocked, and ensure a fast, friendly checkout experience. You will help customers find products, enroll them in rewards, and participate in in-store merchandising and omni-channel processes.

Ideal candidates have retail or customer service experience and can stand for long periods, lift items, and work nights, weekends, or early shifts as needed. Benefits include employee discounts and comprehensive coverage options.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Willingness to assist with merchandise recovery and store maintenance.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Card enrollments.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) duties.
• Support shrink and safety programs and adhere to SOPs.

Skills

Customer service

Retail experience

Cash handling

Communication

Job description

Michaels is seeking a Store Team Member to assist customers, keep shelves stocked, and ensure a fast, friendly checkout experience. You will help customers find products, enroll them in rewards, and participate in in-store merchandising and omni-channel processes.

Ideal candidates have retail or customer service experience and can stand for long periods, lift items, and work nights, weekends, or early shifts as needed. Benefits include employee discounts and comprehensive coverage options.