Seasonal Early Morning Retail Associate

Michaels; Langhorne (Bucks County); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

401(k) with match

Medical coverage

Dental coverage

Vision coverage

Telemedicine

Tuition assistance

Adoption assistance

Commuter benefits

Job summary

Michaels is seeking a [Store Associate] to assist customers, manage checkout, and support omni-channel processes in a fast-paced retail environment. You’ll help shoppers find products, enroll them in the Rewards program, and ensure a smooth Buy Online Pickup in Store and Ship From Store experience.

Ideal candidates bring retail or customer service experience, are capable of standing long hours, and can work nights, weekends, and early mornings.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Skills

Customer service

Cash handling

Rewards enrollment

VOC awareness

Omni-channel

BOPIS/SFS

Stocking

Planograms

Merchandise recovery

Safety compliance

Teamwork

Communication

Job description

Michaels is seeking a [Store Associate] to assist customers, manage checkout, and support omni-channel processes in a fast-paced retail environment. You’ll help shoppers find products, enroll them in the Rewards program, and ensure a smooth Buy Online Pickup in Store and Ship From Store experience.

Ideal candidates bring retail or customer service experience, are capable of standing long hours, and can work nights, weekends, and early mornings.