Remote Seasonal Tax Support Specialist

TaxSlayer; Augusta (GA); Remote; USD 19.000 - 28.000; Teilzeit

Benefits dieser Stelle

Paid Training

Zusammenfassung

TaxSlayer Pro is seeking enthusiastic Seasonal Customer Support Representatives to work remotely during the 2026/2027 tax season. Starting pay is $17.00 per hour with paid training. Open to residents of GA, SC, NC, FL, and TN.

You will assist customers through phone, email, or chat, resolving questions about TaxSlayer products and services while maintaining accurate records and meeting performance goals.

Qualifikationen

• Minimum high school diploma or equivalent; college degree preferred.
• Prior customer support or call center experience is desirable.
• Fluent English, strong written and verbal communication is essential.
• Bilingual in English and Spanish is a plus.

Aufgaben

• Answer customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about product features, pricing, and availability.
• Troubleshoot and resolve issues, escalating when needed.
• Maintain accurate customer records in the support system.
• Collaborate with team to meet customer needs and performance goals.
• Stay informed about TaxSlayer products and privacy policies.

Kenntnisse

Customer service

Communication

Problem solving

Ausbildung

High school diploma

College degree preferred

Tools

CRM software

Jobbeschreibung

TaxSlayer Pro is seeking enthusiastic Seasonal Customer Support Representatives to work remotely during the 2026/2027 tax season. Starting pay is $17.00 per hour with paid training. Open to residents of GA, SC, NC, FL, and TN.

You will assist customers through phone, email, or chat, resolving questions about TaxSlayer products and services while maintaining accurate records and meeting performance goals.