Seasonal Remote Customer Service Representative- Work From Home

Graham Personnel Services; Mebane (NC); Remote; USD 19,000 - 27,000; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Job summary

Graham Personnel Services is seeking a Seasonal Remote Customer Support Representative to assist customers with online orders, shipping questions, returns, and product inquiries from home.

You will handle multiple systems, deliver friendly, patient service, and help ensure a positive experience during the holiday season. Must reside near High Point, NC and be available 8:00 AM–8:00 PM, including one weekend day and holiday coverage.

Qualifications

• High School Diploma or GED required.
• Previous customer service/retail/call center experience preferred.
• Strong communication and computer skills.
• Comfortable multitasking across multiple applications.

Responsibilities

• Assist customers with online orders and account inquiries.
• Help customers navigate the company website.
• Provide information on products, promotions, shipping, and returns.
• Resolve customer concerns with professionalism and empathy.
• Navigate multiple systems and applications to assist customers.

Skills

Customer service

Communication

Multitasking

Problem-solving

Positive attitude

Education

High School Diploma or GED

Job description

Seasonal Remote Customer Service Representative - Work From Home

Looking for a remote opportunity with a nationally recognized retail brand? Graham Personnel Services is hiring Seasonal Remote Customer Support Representatives to help deliver an exceptional customer experience during the holiday season. In this role, you'll assist customers with online orders, shipping questions, returns, promotions, and product inquiries. If you're comfortable navigating multiple computer systems, enjoy helping people, and can remain calm in a fast-paced environment, we'd love to hear from you.

What You'll Do

• Assist customers with online orders and account inquiries
• Help customers navigate the company website
• Provide information regarding products, promotions, shipping, and returns
• Resolve customer concerns with professionalism and empathy
• Research issues and determine appropriate solutions
• Navigate multiple systems and applications simultaneously
• Deliver an exceptional customer experience on every interaction

Qualifications

• Previous customer service, retail, hospitality, or call center experience preferred
• Strong communication and computer skills
• Comfortable multitasking across multiple applications
• Excellent problem-solving abilities
• Positive attitude and willingness to learn
• High School Diploma or GED required

Schedule Requirements

• Must reside within 1-2 hours of High Point, NC
• Available to work between 8:00 AM and 8:00 PM
• Must work one weekend day each week
• Holiday availability required

Pay & Benefits

• $16.50/hour
• Medical, Dental, and Vision Insurance

Work From Home Opportunity #CSR2026