Seasonal Receptionist & Client Services Pro

H&R Block, Inc.; Meriden (CT); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients in person. You’ll manage scheduling, support daily operations, and collaborate with tax professionals to ensure a smooth client experience.

The role is in-person, with opportunities to grow into tax prep or office leadership, and requires availability for evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to work with clients and team.
• Ability to multitask and manage priorities.
• Excellent organizational skills with attention to detail.
• Proficiency in basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team to ensure smooth daily operations.
• Handle confidential client information with discretion.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organization

Basic computer skills

Evenings/weekends availability

Education

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients in person. You’ll manage scheduling, support daily operations, and collaborate with tax professionals to ensure a smooth client experience.

The role is in-person, with opportunities to grow into tax prep or office leadership, and requires availability for evenings and weekends during tax season.