Seasonal Patient Services Specialist

Starling Physicians; Bellmore (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

VillageMD is seeking a seasonal Patient Service Representative at CityMD locations in New York to warmly welcome patients and manage registrations. You will coordinate intake and appointments, update patient records, and answer questions with urgency and kindness—on the phone and in person.

The role requires a high school diploma or GED, strong communication skills, and the ability to work in a fast-paced setting. Prior experience in healthcare or high-volume service is valued.

Qualifications

• Experience in high-volume/high-intensity service industry preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented and a team player.
• Computer proficiency and fast keyboarding (approx. 55 wpm).
• Flexible/adaptive to evolving environments.
• Bilingual language skills required or preferred based on site location.

Responsibilities

• Greet and welcome patients.
• Coordinate patient intake and appointments.
• Enter/update patient information in the system.
• Assist patients with completion of paperwork.
• Scan, update and file medical records.
• Answer phone calls and inquiries promptly and politely.
• Process medical insurance information and verify eligibility.
• Handle cash and co-pays accurately.
• Provide outstanding customer service to every patient.
• Inform site manager of wait times and patient inquiries.

Skills

Excellent communication

High school diploma

High-volume service experience

Detail oriented

Typing 55 wpm

Bilingual

Education

High School Diploma or GED

Job description

VillageMD is seeking a seasonal Patient Service Representative at CityMD locations in New York to warmly welcome patients and manage registrations. You will coordinate intake and appointments, update patient records, and answer questions with urgency and kindness—on the phone and in person.

The role requires a high school diploma or GED, strong communication skills, and the ability to work in a fast-paced setting. Prior experience in healthcare or high-volume service is valued.