Seasonal Patient Experience Specialist

Summit Health Management; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

CityMD Park Slope in Brooklyn, NY is seeking a Seasonal Patient Service Representative to warmly welcome patients, register check-ins, and coordinate with clinical teams to ensure timely service.

You will handle patient information, verify insurance, process payments, answer calls, and support the front desk with a friendly, efficient demeanor in a fast-paced healthcare setting. This role emphasizes accuracy, empathy, and teamwork, with a flexible schedule, and on-site training.

Qualifications

• High School Diploma or GED required.
• Excellent verbal, written, and interpersonal communication.
• Detail-oriented team player with a can-do attitude.

Responsibilities

• Greet and welcome patients at the front desk.
• Register patients and coordinate intake and appointments.
• Enter/update patient information in the system and assist with forms.
• Answer phones promptly and process insurance information accurately.
• Handle cash and co-pays, verify eligibility, and liaise with Billing.

Skills

Customer service

Communication

Typing 55 wpm

Team player

Bilingual

Education

High School Diploma or GED

Tools

Computer literacy

Job description

CityMD Park Slope in Brooklyn, NY is seeking a Seasonal Patient Service Representative to warmly welcome patients, register check-ins, and coordinate with clinical teams to ensure timely service.

You will handle patient information, verify insurance, process payments, answer calls, and support the front desk with a friendly, efficient demeanor in a fast-paced healthcare setting. This role emphasizes accuracy, empathy, and teamwork, with a flexible schedule, and on-site training.