Seasonal Medical Receptionist — Warm, Fast-Paced Patient Concierge

Summit Medical Group; Toms River (NJ); On-site; USD 22,000 - 29,000; Full time

Job summary

CityMD is seeking a full-time seasonal Patient Service Representative to warmly welcome patients, register them, and coordinate with the team for timely care. You will enter patient data, assist with paperwork, and handle insurance questions, while providing courteous, patient-focused service in person and by phone.

This role requires a High School Diploma, excellent communication, multitasking in a high-volume setting, and the ability to work with physicians and staff.

Qualifications

• High School Diploma or GED.
• Welcoming attitude with patients and coworkers.
• Experience in high-volume/high-intensity service industry preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented and a team player.
• Computer proficiency and keyboarding skills (55 wpm).
• Flexible/adaptable nature to work in a continuously evolving environment.
• Passion for helping others in a healthcare environment.
• Ability to effectively interact with physicians, patients and other staff members.
• Bilingual language skills required or preferred based on site location.

Responsibilities

• Greeting and welcoming patients
• Organizing and coordinating patient in-take and other appointments
• Accurately enters/updates patient information in system
• Assisting patients with completion of paperwork when necessary
• Scanning, updating and filing medical records
• Answering phone calls, questions, etc. in a prompt and polite manner
• Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance
• Handling cash and co-payments accurately and responsibly
• Providing outstanding customer service to every patient
• Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc.

Skills

Customer service

Communication

Typing speed 55 wpm

Bilingual

Team player

Detail oriented

Adaptable

Healthcare passion

Interacting with physicians

Education

High School Diploma or GED

Job description

CityMD is seeking a full-time seasonal Patient Service Representative to warmly welcome patients, register them, and coordinate with the team for timely care. You will enter patient data, assist with paperwork, and handle insurance questions, while providing courteous, patient-focused service in person and by phone.

This role requires a High School Diploma, excellent communication, multitasking in a high-volume setting, and the ability to work with physicians and staff.