Seasonal Overnight Stocker & Customer Experience Aide

Michaels; Waco (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Michaels in Waco, TX is seeking store team members to deliver friendly customer service, help customers find products, and ensure a fast, accurate checkout experience. You will unload trucks, stock shelves, execute planograms, and participate in store recovery while promoting the Rewards program and Private Label Credit Card enrollments.

This role supports omnichannel processes including BOPIS and SFS. The position requires standing for long periods, the ability to move throughout the store, and

Qualifications

• Retail or customer service experience preferred.
• Ability to stay standing for long periods and move around the store.
• Comfort with checkout and cash handling to standards.
• Engage customers with store programs and promotions.
• Participate in truck unloading, stocking, and planograms.

Responsibilities

• Help customers locate products and provide solutions.
• Provide a fast, friendly checkout experience with cash handling to standards.
• Engage customers in Rewards program and Private Label Credit Cards enrollments.
• Assist with Omni channel processes including BOPIS and Ship From Store.
• Participate in truck unload, stocking, and planogram processes.
• Maintain store recovery and in-stock condition; support shrink and safety programs.

Skills

Customer service

Cash handling

Sales support

Team player

Job description

Michaels in Waco, TX is seeking store team members to deliver friendly customer service, help customers find products, and ensure a fast, accurate checkout experience. You will unload trucks, stock shelves, execute planograms, and participate in store recovery while promoting the Rewards program and Private Label Credit Card enrollments.

This role supports omnichannel processes including BOPIS and SFS. The position requires standing for long periods, the ability to move throughout the store, and