Office Staff / Receptionist

MOHAWK MOUNTAIN SKI AREA INC; Cornwall (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

Mohawk Mountain Ski Area, Inc. is seeking an organized Office Staff / Receptionist to support day-to-day operations in the Main Office. You will assist guests, answer questions, process orders, and help manage communications.

Responsibilities include handling emails, phones, season passes, employee badges, lost and found, and ensuring the lodge is secured at day’s end. The role offers part/full-time shifts October through March.

Qualifications

• Must be 18 years of age.
• Must be organized and friendly.
• Must be available to work October - March.
• Full-Time/Part-Time Full-Time and/or Part-Time.
• Shift Various Shifts.
• Position Office Staff / Receptionist.
• Number of Openings 1.

Responsibilities

• Provide excellent customer service to Mohawk Mountain guests in a fast-paced office environment.
• Take pictures and issue season passes and employee badges.
• Monitor emails and respond to inquiries.
• Answer customer questions and respond to voicemail.
• Process incoming orders.
• Resolve customer complaints.
• Monitor mountain communications and liaise with Ski Patrol.
• Manage lost and found items.
• Secure lodge at end of day (lock doors, extinguish lights, lower flags).
• Operate multi-line phone, fax, copier, printers and two-way radio.

Skills

Organized

Friendly

Tools

Phone system

Office equipment

Job description

EOE Statement Mohawk Mountain Ski Area, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, familial status, veteran status, or any other legally protected basis under federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing an undue hardship on Mohawk Mountain. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.
Please provide complete information. An incomplete Application may affect your consideration for employment.

Category

Office

Description

Mohawk Mountain Ski Area is seeking an organized individual to assist with day to day operations of the Main Office.

Job Summary

To provide excellent customer service to Mohawk Mountain guests by providing accurate information, timely responses, professional services and proficient complaint resolution in a fast paced office environment.

Essential duties and responsibilities

• Have general knowledge of all mountain operations.
• Take pictures and issue season passes and employee badges.
• Monitor emails (2 email boxes).
• Answer customer questions and respond to voicemail.
• Process incoming orders.
• Resolve customer complaints.
• Monitor mountain communications.
• Liaison for Ski Patrol .
• Lost and found.
• Secure lodge at end of day - lock doors, extinguish lights, lower flags, etc.
• Use of multi-line phone, fax machine, copier, printers and two-way radio.
• Complete any other duties assigned.

Position Requirements

• Must be 18 years of age
• Must be organized and friendly
• Must be available to work October - March
• Full-Time/Part-Time Full-Time and/or Part-Time
• Shift Various Shifts
• Position Office Staff / Receptionist
• Number of Openings 1

About the Organization

For over 75 years, Mohawk Mountain has provided a classic New England ski and snowboard experience to generations of winter sports enthusiasts. Well known for its expertly made and maintained snow, Mohawk Mountain is also the birthplace of modern snowmaking. Mohawk Mountain, your first stop for a true mountain experience.

This position is currently accepting applications.