Seasonal Mobility Driver - Parking Tech & Guest Service

SP+; Washington (District of Columbia); On-site; USD 23,000 - 32,000; Full time

Job summary

SP+, a Metropolis company, is seeking a Mobility Specialist Driver to greet guests, educate them about Metropolis parking technology, and enforce policies with professionalism. This role emphasizes safety, accuracy, and a strong customer-first mindset in a fast-paced environment.

You will work outdoors at parking facilities, support operations, and collaborate with team members to ensure a smooth, compliant experience for customers and visitors across multiple sites.

Qualifications

• Must have strong customer service orientation and a willingness to go above and beyond.
• Ability to communicate effectively in spoken English with customers and team members.
• Comfortable using mobile devices and technology (iPad, iPhone, Android devices).

Responsibilities

• Greet and assist guests in parking lots and garages, providing professional and friendly service.
• Educate customers on Metropolis parking technology and assist with enrollment as needed.
• Promote positive customer relationships by delivering excellent service.
• Respond to customer questions and concerns confidently and courteously.
• Patrol lots and garages to identify improper payments or authorization.
• Document violations using mobile devices and photo evidence.
• Maintain cleanliness of parking areas and common spaces.
• Identify hazards and report maintenance issues promptly.
• Perform basic vehicle maintenance tasks as needed.

Skills

Customer service

English communication

Reliability

Education

High school diploma or GED

Tools

Mobile devices

Job description

SP+, a Metropolis company, is seeking a Mobility Specialist Driver to greet guests, educate them about Metropolis parking technology, and enforce policies with professionalism. This role emphasizes safety, accuracy, and a strong customer-first mindset in a fast-paced environment.

You will work outdoors at parking facilities, support operations, and collaborate with team members to ensure a smooth, compliant experience for customers and visitors across multiple sites.