Seasonal Luxury Sales Associate

kate spade new york; Lee (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to help drive store efficiency and create memorable customer experiences. You will greet clients, maintain the sales floor, and ensure smooth product flow from receipt to point of sale.

Responsibilities include operating the POS, assisting with stock, and supporting team members. The role requires strong English, retail experience, and a client‑focused attitude in a luxury environment.

Qualifications

• 1+ year of retail experience (cashier/stock or similar).
• Knowledge of fashion trends and competition in the market.
• Knowledge of cash register systems and basic computer use (iPad/laptop, Internet).
• Ability to read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests, and partner with team/management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Retail experience

English proficiency

Tools

POS system

Cash handling

iPad/Mobile POS

Walkie Talkie

Job description

Coach is seeking a Sales Support Associate to help drive store efficiency and create memorable customer experiences. You will greet clients, maintain the sales floor, and ensure smooth product flow from receipt to point of sale.

Responsibilities include operating the POS, assisting with stock, and supporting team members. The role requires strong English, retail experience, and a client‑focused attitude in a luxury environment.