Seasonal Luxury Sales Support Associate

Tapestry (Coach/Kate Spade); Saint Augustine (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Coach is seeking a Sales Support Associate to help deliver the brand’s luxury experience in-store. You will welcome clients, operate the POS, maintain the sales floor, and assist with stock and shipments.

Ideal candidates have 1+ year retail experience, strong English, excellent communication, and the ability to multitask in a fast-paced environment while upholding brand standards and loss prevention guidelines.

Qualifications

• 1+ year of retail experience, preferably in a luxury environment.
• Knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including iPad/laptop), Mobile POS and Internet.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Support sales floor activities, respond to customer requests, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

English proficiency

Attention to detail

Multitasking

Communication

Tools

Cash register systems

iPad / laptop

Mobile POS

Walkie talkie

Price sheets / product release sheets

Job description

Coach is seeking a Sales Support Associate to help deliver the brand’s luxury experience in-store. You will welcome clients, operate the POS, maintain the sales floor, and assist with stock and shipments.

Ideal candidates have 1+ year retail experience, strong English, excellent communication, and the ability to multitask in a fast-paced environment while upholding brand standards and loss prevention guidelines.