Seasonal Luxury Sales Associate

Tapestry (Coach/Kate Spade); Auburn Hills (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Coach is a global luxury fashion house seeking a Sales Associate to be the front-line ambassador of the brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. You will build lasting client relationships through styling, product knowledge, and fashion advice, driving sales across

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

Skills

Sales experience

POS operation

English proficiency

Luxury retail

Job description

Coach is a global luxury fashion house seeking a Sales Associate to be the front-line ambassador of the brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. You will build lasting client relationships through styling, product knowledge, and fashion advice, driving sales across