Seasonal Luxury Retail Sales Associate

Tapestry (Coach/Kate Spade); Lubbock (TX); On-site; USD 34,000 - 40,000; Full time

Job summary

Coach is a global fashion brand known for luxury retail experiences. The Sales Associate is the front-line ambassador, delivering an elevated shopping experience, meeting personal and store sales goals, and supporting daily store operations.

This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. The candidate should have 1+ years of sales experience and strong English proficiency.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

Skills

Sales experience

Luxury retail

English fluency

Clienteling

Social media

Tools

POS system

Job description

Coach is a global fashion brand known for luxury retail experiences. The Sales Associate is the front-line ambassador, delivering an elevated shopping experience, meeting personal and store sales goals, and supporting daily store operations.

This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. The candidate should have 1+ years of sales experience and strong English proficiency.