Seasonal Luxury Retail Sales Support Associate

Tapestry (Coach/Kate Spade); Sugar Land (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Coach is seeking a Sales Support Associate at our Sugar Land, TX location. You will welcome clients, provide personalized service, and help maintain an organized sales floor, while supporting stockroom operations and shipments.

The role requires strong retail experience, excellent customer service, and cash handling skills. Flexibility for a fast-paced luxury environment is essential.

Qualifications

• 1+ years in retail or luxury service.
• Excellent written and spoken English.
• Cash handling and POS experience preferred.

Responsibilities

• Greet clients warmly and provide personalized assistance.
• Act as a brand ambassador in-store and on social channels.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and promote gift cards.
• Receive, process, and organize shipments and transfers; report discrepancies.
• Maintain stock levels and visual merchandising updates.
• Support sales floor activities and respond to customer requests.

Skills

Retail experience

Customer service

Cash handling

English proficiency

Tools

POS systems

iPad usage

Job description

Coach is seeking a Sales Support Associate at our Sugar Land, TX location. You will welcome clients, provide personalized service, and help maintain an organized sales floor, while supporting stockroom operations and shipments.

The role requires strong retail experience, excellent customer service, and cash handling skills. Flexibility for a fast-paced luxury environment is essential.