Seasonal Luxury Sales Support Associate

Tapestry (Coach/Kate Spade); Round Rock (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Coach is seeking a Sales Support Associate in Round Rock to help deliver an exceptional shopping experience. You will warmly welcome clients, provide personalized assistance, operate the POS system, and ensure the sales floor and stockroom are well organized.

The role requires 1+ year of retail experience, strong English communication, and the ability to multitask in a luxury retail setting. Flexibility for a varied schedule, including evenings and weekends, is essential.

Qualifications

• 1+ year retail experience, preferably luxury retail service.
• Excellent communication and customer service skills.
• Strong English language proficiency.
• Knowledge of cash register systems and basic computer skills.
• Ability to multitask in a fast-paced environment.
• Ability to lift up to 25 lbs and mobility to move stock.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and perform visual merchandising updates.
• Support sales floor activities and assist customers; collaborate with team and management as needed.

Skills

Customer service

English proficiency

Attention to detail

Multitasking

Team collaboration

Tools

Cash register systems

Mobile POS

iPad/laptop

Walkie talkie

Job description

Coach is seeking a Sales Support Associate in Round Rock to help deliver an exceptional shopping experience. You will warmly welcome clients, provide personalized assistance, operate the POS system, and ensure the sales floor and stockroom are well organized.

The role requires 1+ year of retail experience, strong English communication, and the ability to multitask in a luxury retail setting. Flexibility for a varied schedule, including evenings and weekends, is essential.