Seasonal Luxury Sales & Service Associate

Tapestry (Coach/Kate Spade)

Buford (GA)

On-site

USD 28,000 - 38,000

Full time

5 days ago

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Job summary

Coach is seeking a Sales Support Associate to assist at the store level, delivering warm, professional service and keeping the sales floor organized. You will process transactions at the cash wrap, support stockroom operations, and help with merchandising updates.

The role requires luxury retail experience, strong English, and the ability to multitask in a fast-paced environment, including nights and weekends.

Qualifications

1+ years in luxury retail preferred.
Knowledge of fashion trends and market competition.
Experience with cash registers and POS systems.
Able to read price and product release sheets.
Excellent communication and customer service skills.
Strong English proficiency.

Responsibilities

Welcome clients with warmth and professionalism.
Serve as brand ambassador in local market; support social media engagement.
Operate POS accurately, maintain cash wrap organization, and handle cash/media in policy.
Suggest add-on products, promote gift cards, and capture customer information.
Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish sales floor, and execute visual merchandising updates.
Support sales floor activities, respond to customer requests confidently, and partner with team.
Maintain housekeeping standards and adhere to Loss Prevention guidelines.