Seasonal Luxury Sales Assistant

Tapestry, Inc.; Key West (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid parental leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for its luxury retail experience. This Sales Support Associate role focuses on welcoming clients, assisting on the sales floor, and maintaining stockroom organization to ensure smooth store operations.

In this position, you will operate POS, promote add-on products, and help with shipments while upholding brand standards and customer service excellence. Flexible scheduling is required to meet business needs.

Qualifications

• 1+ year of retail experience preferred.
• Fashion trend knowledge and market awareness.
• Experience with cash registers; basic computer skills.
• Familiarity with iPad/laptop, Mobile POS and Internet.
• Walkie-talkie usage.
• Strong attention to detail and organization.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

POS familiarity

Communication skills

Flexibility

Tools

iPad

Laptop

Mobile POS

Internet

Job description

Coach is a global fashion house known for its luxury retail experience. This Sales Support Associate role focuses on welcoming clients, assisting on the sales floor, and maintaining stockroom organization to ensure smooth store operations.

In this position, you will operate POS, promote add-on products, and help with shipments while upholding brand standards and customer service excellence. Flexible scheduling is required to meet business needs.