Seasonal Luxury Retail Sales Support

Tapestry, Inc.; Woodburn (OR); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Coach is seeking a Sales Support Associate in the United States to enhance the store’s efficiency and customer experience. You will engage with clients at the cash wrap, manage stock, and support merchandising while upholding brand standards.

The role requires retail experience, knowledge of fashion trends, and strong customer service and communication skills. A flexible schedule and team collaboration are essential in this fast-paced environment.

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency. (for EU)

Responsabilités

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Connaissances

Retail experience

Fashion trends knowledge

Cash handling

POS knowledge

Walkie talkie

English proficiency

Customer service

Outils

POS system

Walkie talkie

Description du poste

Coach is seeking a Sales Support Associate in the United States to enhance the store’s efficiency and customer experience. You will engage with clients at the cash wrap, manage stock, and support merchandising while upholding brand standards.

The role requires retail experience, knowledge of fashion trends, and strong customer service and communication skills. A flexible schedule and team collaboration are essential in this fast-paced environment.