Seasonal Luxury Retail Sales Support

kate spade new york; Bradenton (FL); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail experiences. The Sales Support Associate role focuses on delivering exceptional service at the cash wrap, maintaining a pristine sales floor, and ensuring smooth product flow from receipt to sale.

The position requires flexible scheduling to cover nights, weekends, and peak periods, with an emphasis on accuracy and customer care. Candidates should have retail experience, fashion knowledge, and strong communication skills in English.

Qualifications

• 1+ retail experience (cashier/stock/sales) preferred in luxury retail.
• Knowledge of fashion trends and marketplace competition.
• Cash register systems experience and basic computer skills.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Greet clients warmly and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS, maintain cash wrap, and handle cash/media per policy.
• Suggest add-ons, promote gift cards, and capture customer data when allowed.
• Receive, process, and organize shipments; report discrepancies; keep stockroom clean.
• Manage stock levels, replenish floor, and apply visual merchandising updates.
• Support floor activities and respond to customer requests with team support.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Tools

POS systems

Job description

Coach is a global fashion house known for luxury retail experiences. The Sales Support Associate role focuses on delivering exceptional service at the cash wrap, maintaining a pristine sales floor, and ensuring smooth product flow from receipt to sale.

The position requires flexible scheduling to cover nights, weekends, and peak periods, with an emphasis on accuracy and customer care. Candidates should have retail experience, fashion knowledge, and strong communication skills in English.