Seasonal Luxury Retail Sales Support

Coach; Sunbury (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in a luxury retail environment in the United States. You will warmly welcome clients, act as brand ambassador, operate POS, process shipments, maintain stockroom and visual merchandising, and support sales floor activities in a fast-paced setting.

The role requires previous retail experience, strong English communication, knowledge of fashion trends, and the ability to work flexible hours including nights and weekends; physical duties include lifting up

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment.
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Cashier experience

Customer service

POS systems

Retail knowledge

English proficiency

Tools

POS systems

Job description

Coach is seeking a Sales Support Associate in a luxury retail environment in the United States. You will warmly welcome clients, act as brand ambassador, operate POS, process shipments, maintain stockroom and visual merchandising, and support sales floor activities in a fast-paced setting.

The role requires previous retail experience, strong English communication, knowledge of fashion trends, and the ability to work flexible hours including nights and weekends; physical duties include lifting up