Seasonal Luxury Retail Keyholder & Team Leader

Smc; Buford (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

SMCP’s Maje at Lenox Square Mall in Atlanta seeks a Retail Seasonal Keyholder to support store leadership and deliver an exceptional customer experience. You’ll lead by example, manage opening/closing, cash handling, and drive sales with product knowledge and personalized service.

Ideal candidates bring 1+ year in retail, passion for fashion, excellent communication, and flexibility to work evenings, weekends, and holidays in a luxury environment.

Qualifications

• 1+ year of retail or customer service experience; supervisory preferred.
• Passion for luxury retail and fashion trends.
• Excellent communication, friendly and persuasive demeanor.
• Willing to work evenings, weekends and holidays.

Responsibilities

• Lead and supervise the team in the absence of the Store Manager.
• Open/close procedures, cash handling and KPI tracking.
• Provide exceptional customer service with product knowledge.
• Build and maintain a client book to foster loyalty.
• Achieve sales targets through service and brand values.
• Address customer issues promptly and professionally.
• Oversee stock replenishment and maintain store standards.
• Support new hires and growth-focused team development.

Skills

Retail experience

Supervisory experience

Customer service

Communication skills

Fashion knowledge

Flexible hours

Job description

SMCP’s Maje at Lenox Square Mall in Atlanta seeks a Retail Seasonal Keyholder to support store leadership and deliver an exceptional customer experience. You’ll lead by example, manage opening/closing, cash handling, and drive sales with product knowledge and personalized service.

Ideal candidates bring 1+ year in retail, passion for fashion, excellent communication, and flexibility to work evenings, weekends, and holidays in a luxury environment.