Luxury Retail Keyholder — Elevate Service & Sales

MCM WORLDWIDE; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

MCM WORLDWIDE is seeking a Keyholder to join its luxury retail team in Atlanta. The role centers on delivering top-tier customer service, possessing strong product knowledge, and building lasting client relationships to drive sales.

The ideal candidate has at least two years in luxury retail, demonstrated leadership, and the ability to work collaboratively with store teams while meeting performance targets.

Qualifications

• Minimum of 2 years luxury retail experience in a similar role.
• Demonstrates an inspirational attitude contributing to a positive team environment.
• Able to learn and adapt quickly in a fast-paced environment.
• Strong interpersonal and communication skills.
• Ability to operate independently with discretion and under pressure.
• Proficient with computers, POS systems, and software including MS Office.

Responsibilities

• Support store manager with daily store operations.
• Open/close, check in merchandise, and prepare deposits as needed.
• Supervise transactions for accuracy and cash handling.
• Promote and sell products to ensure customer satisfaction.

Skills

Luxury retail experience

Customer service excellence

Interpersonal skills

Team collaboration

Communication skills

Negotiation

Tools

POS systems

MS Office

Job description

MCM WORLDWIDE is seeking a Keyholder to join its luxury retail team in Atlanta. The role centers on delivering top-tier customer service, possessing strong product knowledge, and building lasting client relationships to drive sales.

The ideal candidate has at least two years in luxury retail, demonstrated leadership, and the ability to work collaboratively with store teams while meeting performance targets.