Part-Time Luxury Retail Keyholder — Lead & Delight

SMCP NORTH AMERICA (US, CANADA); Miami (FL); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

50% shopping discount

Seasonal wardrobe offering

Cell phone contribution

Health plan

401(k)

Paid time off

Paid parental leave

Pet benefits

Employee Assistance Program (EAP)

MAVEN Family Planning

Retail Stylist Program

Job summary

SMCP is seeking a PT Keyholder at Maje in Brickell City Centre, Miami, to support store leadership and deliver an exceptional customer experience daily.

You will assist with opening/closing procedures, cash handling, and lead by example while building lasting client relationships and helping the team reach sales goals with brand integrity.

Ideal candidates have 1+ year in retail, a passion for luxury fashion, and excellent communication within an inclusive environment.

Qualifications

• 1+ year of experience in retail or customer service, with supervisory experience preferred.
• Interest in luxury fashion and brand storytelling.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and supervise the team in the absence of Store Manager/Assistant Manager.
• Provide exceptional customer service with product knowledge and personal recommendations.
• Build and maintain a client book to foster relationships and loyalty.
• Achieve sales targets through service and brand values.
• Oversee stock replenishment and store presentation to meet visual standards.
• Support new hires and promote a growth-oriented culture.
• Guide clients through their shopping journey and create an inclusive experience.

Skills

Retail experience

Supervisory experience

Customer service

Luxury fashion knowledge

Job description

SMCP is seeking a PT Keyholder at Maje in Brickell City Centre, Miami, to support store leadership and deliver an exceptional customer experience daily.

You will assist with opening/closing procedures, cash handling, and lead by example while building lasting client relationships and helping the team reach sales goals with brand integrity.

Ideal candidates have 1+ year in retail, a passion for luxury fashion, and excellent communication within an inclusive environment.