Luxury Retail Keyholder - Lead, Inspire & Elevate Service

SMCP NORTH AMERICA; Miami (FL); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Competitive base hourly pay

Individual commission

Sales incentives

50% shopping discount

Seasonal wardrobe offering

Cell phone contribution

Voluntary health plan

401(k)

Paid time off, including holiday pay

Paid parental leave

Pet benefits

Employee Assistance Program (EAP)

MAVEN Family Planning

Job summary

SMCP North America is seeking a Part-time Keyholder for Maje at Brickell City Centre in Miami. You’ll support store leadership, open/close procedures, and deliver a high-end customer experience, including styling advice and loyalty-building interactions.

The role focuses on luxury retail service and team collaboration in a fast-paced boutique environment. Ideal candidates have 1+ year in retail or customer service, with a passion for fashion and flexible availability, including evenings and

Qualifications

• 1+ year of experience in retail or customer service; supervisory experience preferred.
• Passion for fashion and luxury retail.
• Excellent communication and customer service skills.

Responsibilities

• Lead and supervise the team in the absence of Store Manager/Assistant Manager.
• Assist with daily operations including cash handling, opening/closing, and KPI tracking.
• Provide exceptional customer service with product knowledge and recommendations.
• Build and maintain a client book and foster loyalty.
• Achieve sales targets through service and brand values.
• Address customer issues promptly and professionally.

Skills

Retail experience

Customer service

Supervisory experience

Fashion knowledge

Job description

SMCP North America is seeking a Part-time Keyholder for Maje at Brickell City Centre in Miami. You’ll support store leadership, open/close procedures, and deliver a high-end customer experience, including styling advice and loyalty-building interactions.

The role focuses on luxury retail service and team collaboration in a fast-paced boutique environment. Ideal candidates have 1+ year in retail or customer service, with a passion for fashion and flexible availability, including evenings and