Seasonal Lobby Lounge Server — Luxury Resort Dining

Claremont Resort and Club; Berkeley (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Vision Insurance

Paid Vacation, Sick, and Holidays

Pet Insurance

Life Insurance

Disability Insurance

401(k) with employer matching

Hotel room discounts & YouDecide perks

DailyPay access

Job summary

Claremont Resort & Club in the Berkeley hills is seeking a guest-focused server to greet guests, take and verify orders, and deliver meals with precision.

You will input orders into the POS, ensure accuracy, and maintain service standards while complying with alcohol service policies. A team-oriented, professional presence is essential. This on-site role offers competitive benefits and growth opportunities in a historic Bay Area resort.

Qualifications

• Maintain a professional appearance and manner at all times.
• Team player willing to pitch-in and help co-workers.
• Basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Knowledge of appropriate table settings, service ware and menu items.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis.
• Ability to operate beverage and toast equipment with or without reasonable accommodation.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Ability to operate a keyboard and learn Point of Sale procedures.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences.

Responsibilities

• Check station before, during and after shift for proper set-up and cleanliness.
• Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
• Input the order into the POS computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any dessert items or specialty coffees.
• Operate the POS procedures to pre-check order and close out the check.
• Present the check to guest promptly.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

Professional appearance

Team player

Food & beverage knowledge

Table settings & menu knowledge

Memorize and promote items

Lift up to 30 lbs

POS operation

Verbal & written communication

Adapt communication style

POS/procedural accuracy

Tools

Point of Sale (POS)

Job description

Claremont Resort & Club in the Berkeley hills is seeking a guest-focused server to greet guests, take and verify orders, and deliver meals with precision.

You will input orders into the POS, ensure accuracy, and maintain service standards while complying with alcohol service policies. A team-oriented, professional presence is essential. This on-site role offers competitive benefits and growth opportunities in a historic Bay Area resort.