Banquet Service Supervisor - Luxury Hospitality

Claremont Resort & Club group; Berkeley, Northern (CA, KY); Hybrid; USD 30,000 - 43,000; Full time

Job summary

Claremont Resort & Club is seeking a guest-facing associate to uphold service standards in our Berkeley Bay Area dining environment. You will supervise servers, ensure proper setup, and assist with shift coverage while maintaining POS operations and guest satisfaction.

You should have a high school diploma, strong communication skills, and the ability to lift up to 50 pounds and move carts up to 150 pounds. Previous hotel/restaurant experience is preferred.

Qualifications

• High School Diploma or equivalent required.
• Ability to use point of sale (POS) system.
• Effective verbal and written communication skills.
• Ability to lift/carry up to 50 pounds with or without accommodations.
• Ability to push/pull carts up to 150 pounds with or without accommodations.
• Ability to adapt communication style to different audiences.

Responsibilities

• Monitor servers and busperson adherence to service standards.
• Supervise service of guests and assist manager with coverage.
• Read daily communication sheets and prepare the next shift sheet.
• Maintain bank to HEI Hotels and Resorts standards.
• Check floor plan for coverage and ensure restaurant cleanliness and setup.
• Comply with liquor laws and state/federal requirements.
• Communicate with restaurant manager about events and house counts.
• Contribute to menu classes and taste panels; provide clear directions to staff.

Job description

Claremont Resort & Club is seeking a guest-facing associate to uphold service standards in our Berkeley Bay Area dining environment. You will supervise servers, ensure proper setup, and assist with shift coverage while maintaining POS operations and guest satisfaction.

You should have a high school diploma, strong communication skills, and the ability to lift up to 50 pounds and move carts up to 150 pounds. Previous hotel/restaurant experience is preferred.