Seasonal Key Holder: Lead, Train & Boost Store Sales

Hot Topic, Inc.; Morrow (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Hot Topic, Inc. is seeking a Seasonal Key Holder to support the store leadership team in delivering an exceptional customer experience and ensuring fans can access merch they love.

You will train new recruits, assist the Store Manager in daily operations, and help meet sales targets while leveraging fandom knowledge. You will lead by example on the shop floor, drive key KPIs, manage register duties, and collaborate with HQ on trend information and merchandising plans.

Qualifications

• Previous experience in a retail environment is preferred.
• Excellent customer service and selling skills.
• Strong collaboration and communication abilities, with leadership potential.

Responsibilities

• Provide an amazing shopping experience to encourage repeat visits and showcase product knowledge.
• Assist in store leadership duties and help run operations when the Manager is unavailable.
• Understand sales plans and help drive KPIs like UPT and ADT.
• Keep assigned areas up to visual standards and assist with opening/closing the store.
• Operate the register, process transactions, and communicate shortages or overages to the Store Manager.
• Assist with planogram changes and merchandising layout to support sales goals.
• Share fashion and music trend information with management and HQ partners.
• Support stockroom organization and store tidiness, and train new Sales Associates.

Skills

Retail experience

Customer service

Leadership

Education

High School Diploma or GED

Job description

Hot Topic, Inc. is seeking a Seasonal Key Holder to support the store leadership team in delivering an exceptional customer experience and ensuring fans can access merch they love.

You will train new recruits, assist the Store Manager in daily operations, and help meet sales targets while leveraging fandom knowledge. You will lead by example on the shop floor, drive key KPIs, manage register duties, and collaborate with HQ on trend information and merchandising plans.