Seasonal Key Holder: Lead Store Ops & Fan Experience

Hot Topic, Inc.; Chesapeake (VA); On-site; USD 18,000 - 21,000; Part time

Job summary

Hot Topic, Inc. seeks a Seasonal Key Holder to support store leadership, train new recruits, and drive sales. You will help ensure customers can access merch they love and assist in daily operations with a fandom-driven approach.

You will lead in-store initiatives, manage opening/closing, and maintain floor standards while upholding the brand experience for fans of music and pop culture.

Qualifications

• Previous experience working in retail.
• Strong customer service and selling skills.
• Ability to work with a team and support store leadership.
• Capable of standing and moving around for scheduled hours.

Responsibilities

• Provide an amazing shopping experience to encourage repeat visits.
• Support store leadership and run the store when the Manager is unavailable.
• Understand and help achieve store sales plans and KPI goals.
• Assist with opening and closing, merchandising, and stock handling.
• Operate the register and process transactions, noting shortages or overages to management.
• Contribute to planogram changes and merchandising setup.
• Communicate fashion and music trends to management and HQ partners.
• Help maintain order in stock and sales areas and train new sales associates.
• Participate in other activities as assigned by the Store Leader.

Skills

Retail experience

Customer service

Leadership

Stand/walk ability

Education

High School Diploma or GED

Job description

Hot Topic, Inc. seeks a Seasonal Key Holder to support store leadership, train new recruits, and drive sales. You will help ensure customers can access merch they love and assist in daily operations with a fandom-driven approach.

You will lead in-store initiatives, manage opening/closing, and maintain floor standards while upholding the brand experience for fans of music and pop culture.