Seasonal In-Office Client Concierge — Evenings & Weekends

H&R Block, Inc.; Berkeley (CA); Vor Ort; USD 27.000 - 37.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Comprehensive benefits

Learning and development support

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage front-desk operations in a busy tax office. This in-person role supports scheduling, document handling, and daily office tasks with a team of tax professionals.

You’ll engage clients, direct them to the right tax professional, and help maintain a welcoming, organized environment. Evening and weekend availability during tax season is required.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs (Microsoft Office, Teams, scheduling systems).

Aufgaben

• Greet clients warmly and be the face of the office.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Fast-paced environment

Interpersonal skills

multitasking

Organizational skills

Microsoft Office

Ausbildung

High school diploma or GED

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage front-desk operations in a busy tax office. This in-person role supports scheduling, document handling, and daily office tasks with a team of tax professionals.

You’ll engage clients, direct them to the right tax professional, and help maintain a welcoming, organized environment. Evening and weekend availability during tax season is required.