Housekeeper

ExplorUS; Stanley (VA); On-site; USD 18,000 - 26,000; Full time

Job summary

Shenandoah Hospitality seeks a Season al Housekeeper to maintain guest rooms and public spaces within Shenandoah National Park. You will ensure cleanliness and sanitary conditions, including beds, floors, dusting, and supplies, to meet company standards.

Hourly rate is $16.00 with assignments at Big Meadows Lodge and Skyland Resort across the season. The role requires attention to detail, physical endurance, and the ability to perform manual tasks in a hotel setting.

Qualifications

• High school diploma or GED required.
• At least 1 year of housekeeping experience.
• Attention to detail.
• Willingness to perform manual labor.
• Physical ability to work extended periods.

Responsibilities

• Clean guestrooms, lobby, corridors, elevators, laundry facility, and other areas to company standards.
• Follow policies on work shifts, guest possessions, and privacy.
• Change sheets, towels, restock supplies, vacuum, dust, and tidy rooms after checkout.
• Return any guest properties found during service.
• Report property damage to supervisor.
• Clean, disinfect, and store equipment at shift end.
• Monitor and report inventory of cleaning supplies.
• Respond to housekeeping-related requests and spills.
• Transport trash to disposal area.
• Assist with laundry management including washing, drying, ironing, and linen storage.
• Log lost and found items and adhere to safety policies.

Skills

Attention to detail

Physical stamina

Education

High school diploma or GED

Job description

Imagine spending your workday surrounded by breathtaking mountain views, cascading waterfalls, and over 500 miles of scenic trails. A career at Shenandoah Hospitality offers more than just a job—it provides the opportunity to be part of a team dedicated to preserving one of America's most beautiful national treasures while creating unforgettable experiences for millions of visitors each year. Whether you're interested in hospitality, food service, retail, maintenance, or guest services, you'll gain valuable skills, build lifelong friendships, and enjoy the unique experience of living and working in the heart of the Blue Ridge Mountains. If you're looking for meaningful work, adventure, and memories that will last a lifetime, Shenandoah National Park is the perfect place to begin your next journey.

This is a seasonal position with anticipated dates as indicated below:

• Big Meadows Lodge - estimated start date 4/26/2027 and anticipated end date of 11/9/2027
• Skyland Resort - estimated start date 3/22/2027 and anticipated end date of 11/30/202

Hourly rate of pay: $16.00

Title: Housekeeper

Reports To: Head of Housekeeping

Department: Lodging

Summary: The primary objective of the Housekeeper is to be responsible for taking care of a building's general cleanliness and assigned areas to provide tidy and sanitary amenities to guests. Their duties include cleaning floors, making beds, and dusting surfaces throughout the facility to the company standards

RESPONSIBILITIES

• Cleans facility areas including, but not limited to, guestrooms, lobby, corridors, elevators, laundry facility, house laundry, stairways, exterior, etc. according to company standards and within required time frames.
• Understand company policy on work shifts, guest possessions, and privacy issues.
• Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, and rearranging the room after guest check out.
• Report and return any guest properties found in the rooms while rendering service.
• Report cases of property damage to the supervisor.
• Clean, disinfect and store all equipment at the end of the shift.
• Monitor and report on the inventory of cleaning supplies.
• Respond to calls for housekeeping problems, such as spills and broken glass.
• Collect and remove trash and debris and transports trash and waste to the disposal area.
• Assist with laundry management, including washing, drying, ironing, and storing linen.
• The report, turn in, and log all lost and found items.
• Strictly adheres to safety & security policies to ensure personal safety, the safety of the guest and their belongings, and company property.
• Use all materials, chemicals, and tools safely to avoid injury, waste, unnecessary damage, or accidents.
• Performs all other related duties as assigned.

REQUIREMENTS

• High school diploma or GED certificate
• At least one year of experience with housekeeping
• Attention to detail
• Willingness to perform manual labor and consistently move about the facility
• Physical ability to work extended periods

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.