Seasonal Resort Concierge & Guest Services

Travel + Leisure Co.; San Diego (CA); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Wellness program

Employee Assistance Program

Résumé du poste

Travel + Leisure Co. is seeking a Guest Services Associate for seasonal, full-time work in San Diego.

You’ll create welcoming experiences for guests from arrival to departure, coordinate check-in/check-out, and guide guests to amenities and services while maintaining accurate records and handling transactions. The role emphasizes hospitality, strong communication, and the ability to multitask in a fast-paced resort environment.

Qualifications

• Hospitality mindset with a professional presence and strong guest focus.
• Effective communication and active listening skills; bilingual Spanish is a plus.
• Ability to multitask, prioritize responsibilities, and adapt in a fast-paced environment.

Responsabilités

• Welcome guests and manage check-in and check-out procedures accurately and professionally.
• Provide information about resort amenities, local attractions, reservations, and available booking channels.
• Process guest transactions and maintain accurate records using established systems and procedures.
• Address guest inquiries and concerns with empathy, professionalism, and a sense of urgency.
• Collaborate with Guest Services, Housekeeping, Maintenance, Valet, Concierge, and Sales to support daily operations.

Connaissances

Guest service

Communication skills

Multitasking

Problem solving

Cash handling

Bilingual Spanish

Active listening

Outils

Microsoft Office

Description du poste

Travel + Leisure Co. is seeking a Guest Services Associate for seasonal, full-time work in San Diego.

You’ll create welcoming experiences for guests from arrival to departure, coordinate check-in/check-out, and guide guests to amenities and services while maintaining accurate records and handling transactions. The role emphasizes hospitality, strong communication, and the ability to multitask in a fast-paced resort environment.