Seasonal Guest Services Associate - Flexible Schedule

Friends of the Mounts Botanical Garden; West Palm Beach (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

Friends of the Mounts Botanical Garden in West Palm Beach is seeking a Seasonal Guest Services Associate to deliver friendly frontline service in the Welcome Center and Garden Shop during ILUMINA. You will handle guest check-in, tickets, memberships, and retail support.

Ideal candidates are reliable, enjoy interacting with people in a festive environment, and can work nights/holidays while maintaining a positive, professional presence outdoors in Florida weather.

Qualifications

• High school diploma or equivalent is required.
• 1–3 years in retail, hospitality or customer service preferred.
• Experience in cultural, botanical, or nonprofit settings a plus.

Responsibilities

• Greet and assist guests with a warm, professional attitude.
• Process admissions, event tickets, memberships, and retail sales using POS/CRM.
• Provide information about ILUMINA, MBG events, and Garden memberships.
• Help stock and organize merchandise displays and keep the Welcome Center clean.
• Assist with opening and closing procedures and teamwork with staff/volunteers.

Skills

Customer service

Communication

Cash handling

Bilingual

Education

High school diploma or equivalent

Tools

POS systems

CRM systems

Job description

Friends of the Mounts Botanical Garden in West Palm Beach is seeking a Seasonal Guest Services Associate to deliver friendly frontline service in the Welcome Center and Garden Shop during ILUMINA. You will handle guest check-in, tickets, memberships, and retail support.

Ideal candidates are reliable, enjoy interacting with people in a festive environment, and can work nights/holidays while maintaining a positive, professional presence outdoors in Florida weather.